Fusion21 Announces Suppliers Appointed to £250M Reactive Repairs and Empty Buildings Framework

Following a competitive tender process, we are delighted to announce the suppliers successfully appointed to our national Reactive Repairs and Empty Buildings Framework worth up to £250 million over a four year period.

46 specialist firms, with 61% being SMES, have secured a place on the framework developed to support housing associations and local authorities with a wide range of reactive works and services, covering responsive and out-of-hours reactive emergency repairs, void property repairs, and outsourced call handling on a 24/7 or out-of-hours basis.

Empty property refurbishment, improvement, and security services are also included in the framework, in addition to a lot dedicated to the delivery of housing disrepair and remedial works, subject to legal disrepair claims.


The lotting structure is as follows:

Lot 1 – Reactive repairs and maintenance (worth up to £180 million)

Lot 2- Empty property improvements (worth up to £22.5 million)

Lot 3 Empty property security (worth up to £10 million)

Lot 4 Disrepair works (worth up to £36 million)

Lot 5 Contact centre services (worth up to £1.5 million)

Peter Francis, Executive Director of Operations at Fusion21 said: “Our refreshed offer has been designed in response to member and supply chain feedback and now provides all aspects of repairs, maintenance, property refurbishment, and security works in one place.

“Current figures have highlighted housing associations are spending around £5.4 billion a year on repairs and maintenance services and we expect demand in this area to continue to grow.

“Our national Reactive Repairs and Empty Buildings Framework comes at a time when tackling back-log repairs and disrepair works remains a high priority for registered providers, alongside targets to increase customer satisfaction within communities and deliver best practice.

“Fusion21 members accessing this complaint framework will work alongside a rigorously assessed and approved supply chain and will also be supported by our technical procurement experts to deliver social value they can see within communities.”

Other framework benefits include measurable efficiency savings, plus flexible call-off options – including direct award and geographical coverage across the UK down to a regional and local level.

Successful suppliers appointed to Fusion21’s Reactive Repairs and Empty Buildings Framework:

Axis Europe PlcM.C.P. Property Services Limited
Bell Decorating Group LimitedM.D. Building Services Limited
Breyer Group Public Limited CompanyMaurice Flynn & Sons Ltd
C.L.C. Contractors LimitedMears Limited
Chas Berger LimitedMilestone Contracting Limited
Chigwell (London) LimitedMNM Property Services Limited
City West Works Limited T/A Liberty GroupOrbis Protect Limited
Combined Facilities Management LtdP.K. Murphy Construction Limited
CTS Projects LimitedPenny Lane Builders Limited
Cubic FM LimitedPilon Limited
Davies Group LimitedPrestige Domestic Property Maintenance Ltd
Diamond Build PlcQuinn (London) Limited
DLP Services (Northern) LimitedR. Benson Property Maintenance Limited
Dodd Group (Midlands) LimitedSER Contractor Ltd
Equans Regeneration LimitedSovini Property Services Limited
Fortem Solutions LimitedSterling Services (Northern) Limited
Foster Property Maintenance LimitedStructec (N.W.) Limited
Guildmore LtdT.S.G. Building Services Plc
Hardyman & Co LimitedUnitas Stoke-On-Trent Ltd
Ian Williams LimitedUnited Living (South) Limited
Jeakins Weir LimitedUPS Building & Maintenance Limited
LCB Construction LimitedVPS (Uk) Limited
M&Y Maintenance & Construction LimitedWates Property Services Limited
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